To our valued clients:
We thank you for your patience as we begin to relax restrictions and once again open our doors so that we can finally get back to having face-to-face interactions during your visits. State mandated policies with regard to work exclusions due to illness are now more relaxed and return-to-work guidelines have shortened in duration, but they do still exist, so we do need to exercise care to minimize our staff’s exposure to illness (we need to maintain staffing levels to continue to provide excellent care!).
As such, we have modified our admission policies so that we can allow for and prioritize the face-to-face interactions so important while discussing your pets’ care and treatment with our doctors and staff, but we are still taking measures to limit crowding; specifically, we want you to come inside with your pets at appointment time, but need to limit crowding in our lobby, so we are asking that you still call us upon arrival so that we can invite you inside when it’s your pet’s time to be seen, limiting the close-quartered waiting for large groups of people in our lobby.
Again, we thank you for your patience and look forward to seeing all of your faces!
PacVet & LVH Management